"I love my work because I love the people"
John has grown up in the mortgage industry and has experience in everything from origination, processing, and underwriting. Working with both community banks and large nationwide lenders has granted John experience and knowledge in all aspects of the mortgage-banking world. Before joining matchbox, John worked for D + H Solutions as part of their LOS team. John worked with clients all over the country, with businesses of all sizes and models. This gives John insight on LOS implementation and administration from all angles for our clients. With an MBA in Project Management, John has the ability to see where users are at and what level they need to reach.
As our director of client services, John has created matchbox university (MU). Taking advantage of his diverse background, MU offers a training experience second to none. As “dean” of MU, John’s experience as a system administrator, Encompass implementation manager and end-user, has created a training approach unlike anything else out there. MU has helped companies on multiple software platforms get their workforce up and running as efficiently as possible. John has aided clients in training and converting users at every level of the mortgage loan process and in every business channel. MU also offers training to business partners for our TPO clients with great success.
When John is not traveling around aiding clients to be functioning at their fullest level, he spends time at home in the great state of Wisconsin. There with his wife and growing family, John enjoys all the great things the Midwest has to offer. John has a passion for helping others, and runs a week-long youth camp during the summers.